Privacy Policy

At Qannas Al Gazelle, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on qannasalgazelle.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.

  • Account Information: Login details, order history, and saved preferences if you create an account.

  • Payment Information: We do not store full payment card details; transactions are securely processed by trusted third-party payment gateways.

  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, shipping updates, and promotional offers (if you opt-in).

  • Improve our website’s performance and shopping experience.

  • Ensure secure transactions and prevent fraud.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Delivery partners, payment processors, and IT service providers who help us operate our business.

  • Legal Requirements: If required by law or to protect our rights, property, or safety.

  • Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Analyze traffic and improve user experience.

  • Provide targeted advertisements (if applicable).

You can manage or disable cookies in your browser settings.

5. Data Security

We implement strict security measures to protect your personal data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing emails by clicking “unsubscribe” in our emails.

  • Request information about how your data is processed.

For any privacy requests, please contact us at:
📧 support@qannasalgazelle.com

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Qannas Al Gazelle
📧 Email: support@qannasalgazelle.com